Live technical support is available for Galaxy TimeStar™  and Sage Abra HRMS Suite users from 8am-5pm (CST). You can use this feature to interact with a Galaxy Technical Support Representative live. This two-way screen sharing allows Galaxy to access your desktop while sharing mouse and keyboard control. NOTE:  You must be enrolled in Galaxy's product support program to use this tool. Click here to "LIVEConnect" OR... Call 800.314.8223 for Tech Support or send an e-mail for either software or hardware support to our team. Be sure to include the following information: Contact name Company name E-mail address Phone number Galaxy solution you're using (e.g. TimeStar Enterprise, Abra HRMS, etc.) Summary of your support need or question We will respond to your questions within 24 hours. (If your request is received over the weekend, we will respond on Monday morning.)