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Administaff Acquires Galaxy

"Galaxy is now a proud member of the Administaff family of companies..."

Best Practices Blog Launched

"Time and Attendance Best Practices Blog Launched and Sponsored by Galaxy..."

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Timeclock Support Program

When you implement a timeclock from Galaxy you are eligible to purchase support from our Certified Technicians who work diligently to get you the answers you need when you need them.  Whether you are having a simple technical issue or a larger more in depth problem, you can rely on the Galaxy team, using the Galaxy P3 Methodology, to get you back on track efficiently, effectively and quickly. 

Your Galaxy Timeclock Support package not only includes technical support, when you have Galaxy Timeclock Support you can expect:

  • Live support via Galaxy’s desktop streaming capabilities.
  • "800" number access to technical support.
  • Communications software upgrades at no additional charge.
  • Eligibility to receive free loaner clock if your clock is being repaired/serviced.*
  • Personalized, one-on-one attention.

Additional consulting services available through Galaxy that are not covered under the above support program include but are not limited to:

  • Fixing, tuning or migrating communications software.
  • Custom programming.
  • Product training.

Visit the Technical Support Helpful Tools section to request a demo, view upcoming training classes, learn more about TimeStar™ & Sage Abra Audit services, and more!




* Please note the Galaxy Timeclock Support Program does not cover parts or service required as a result of abuse or misuse, i.e. spillage, droppage, strikes or blows, lack of proper maintenance, power surges, floods, fires, lightening strikes or other acts of nature.