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When you implement a solution from Galaxy software you are eligible to purchase support from our certified trainers who work diligently to get you the answers you need when you need them. Whether you are having a simple technical issue or a larger more in depth problem, you can rely on the Galaxy team, using the Galaxy P3 Methodology, to get you back on track efficiently, effectively and quickly.
Your Galaxy TimeStar™ support package not only includes technical support, when you have Galaxy TimeStar™ support you can expect:
Additional consulting services available through Galaxy that are not covered under the above support program include but are not limited to:
Visit the Technical Support Helpful Tools section to request a demo, view upcoming training classes, learn more about TimeStar™ & Abra Audit services, and more!
* Included software upgrades are for version updates within a product only, not included from product to product.