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Surprises are fun when it comes to birthday presents but not when you're implementing workforce solutions. If you don’t know who you are working with, what is happening in the project or if the products will work as expected, your project has the potential to be full of unwelcome surprises.
Galaxy P3 Methodology maximizes product value and peace of mind.
Over time the Galaxy P3 Methodology has been developed to consistently exceed customer expectations with service and value. Three key components characterize the Galaxy P3 Methodology necessary to guarantee a successful, efficient and surprise-free implementation.
Responsive. Accessible. Knowledgeable. Effective. Personalized. The Professional Services Team, using the Galaxy P3 Methodology, ensures as our client, you receive the expert attention, training, and ongoing support you need to keep your HRIS project in-line with your specific business needs. Built on the Galaxy corporate-wide "culture of consultation" you will experience prompt and open communication with your Professional Services Coordinator who will deploy a team of specialists to work on your project.
Utilizing the exclusive and refined Galaxy P3 Methodology you can expect comprehensive, benchmark-driven project implementations, which follow a highly-consultative and comfortable process. Beginning with a thorough understanding of your enterprise’s business goals gathered by your Labor Management Consultant in the project specification; your Professional Services Team will confirm your objectives in the kick-off meeting; proceed to and implement and optimize your solution; and the entire Galaxy Team, led by Galaxy Support, will work to keep you satisfied for years to come.
Unlike our competitors, Galaxy engineers highly-dynamic and configurable solutions capable of automating your most unique and even obscure business rules (affectionately known as "blue moon overtime" rules). Decades of experience in developing and supporting enterprise human resources information technology has lead us to understand real-world business objectives are never achieved with "cookie-cutter" implementations.
Visit the Professional Services Helpful Tools section to learn more about Galaxy training options, discover more about our award-winning technical support or get more information on having an audit completed for your TimeStar™ and/or Sage Abra system and more!
