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Personalized-Attention. Process-Driven. Proven-Solutions.
Surprises are fun when it comes to birthday presents but not when you're implementing workforce solutions. If you don’t know who you are working with, what is happening in the project or if the products will work as expected, your project has the potential to be full of unwelcome surprises.
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Galaxy P3 Methodology maximizes product value
and peace of mind. |
Since 1988 Galaxy Technologies, Inc. has been leveraging the latest technologies to deliver cutting-edge workforce solutions. Over time the Galaxy P3 Methodology has been developed to consistently exceed customer expectations with service and value. Three key components characterize the Galaxy P3 Methodology necessary to guarantee a successful, efficient and surprise-free implementation.
Personalized-Attention.
Responsive. Accessible. Knowledgeable. Effective. Personalized. The Professional Services team, using the Galaxy P3 Methodology, ensures as our client, you receive the expert attention, training, and ongoing support you need to keep your HRIS project in-line with your specific business needs. Built on the Galaxy corporate-wide “culture of consultation” you will experience prompt and open communication with the Professional Services Coordinator who will deploy a team of specialists to work on your project. They will obtain deep-insight into your business objectives based on your project specification, while developing a thorough understanding of your needs and challenges. As Application Consultants share best practices and implement your solution they initiate the long-term hands-on relationship you will be able to depend on. You will get to know the responsive, accessible and knowledgeable team of Application Consultants available in person, online and on the phone. As a Galaxy client you are more than a project, more than a customer ID, you are our partner.
Process-Driven.
Utilizing the exclusive and refined Galaxy P3 Methodology you can expect comprehensive, benchmark-driven project implementations, which follow a highly consultative and comfortable process. Beginning with a thorough understanding of your enterprise’s business goals gathered by your Labor Management Consultant in the project Specification; your Professional Services team will confirm your objectives in the kick off meeting; proceed to and implement and optimize your solution; and the entire Galaxy team, led by Galaxy support, will work to keep you satisfied for years to come.
Status reports are conveyed to the entire team- both yours and Galaxy’s regarding your project details; including what has been completed, who is responsible for the next tasks by when, and what challenges need to be addressed keeping the project running smoothly and without surprises.
Proven-Solutions.
Unlike our competitors, Galaxy engineers highly dynamic and configurable solutions capable of automating your most unique and even obscure business rules (affectionately known as “blue moon overtime” rules). Decades of experience in developing and supporting enterprise human resources information technology has lead us to understand real-world business objectives are never achieved with “cookie-cutter” implementations. All of Galaxy’s labor management applications are engineered in-house, by industry veterans, on a foundation of customer input and client best practices. As a core element of the Galaxy P3 Methodology, you can be confident in our extensive and proven track record of creatively solving business objectives with consultative support and agile current technology.
To learn more about the Galaxy P3 Methodology, products or services from Galaxy please contact a Labor Management Consultant today at 800.814.9096.
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